Cleaning Visit Step by Step
Step 1: Hygienist exam, X-rays, and gum check
A hygienist takes you back, asks how things are going since the last cleaning, and walks the gum line of every tooth. If you are due for X-rays we take a small bitewing series with low-radiation digital sensors. Most adults at low risk only need bitewings once a year.
Step 2: Scaling, polish, fluoride
The hygienist scales away plaque and tartar — both above the gumline and just below it — then polishes the tooth surfaces. Fluoride is offered after polish, and we will tell you whether it is worth doing for your specific cavity-risk profile. We do not push it on every patient.
Step 3: Doctor exam with Dr. Peterson
Dr. David Peterson does the exam himself at the end of every cleaning. He looks for new decay, checks for soft-tissue concerns, and tells you what he sees in plain English. If something needs attention, he names it, prices it, and tells you what happens if you wait. No upselling — that is one of the values we kept from the Adventist health-care tradition that shaped this practice.
Cost, Insurance, and the New Patient Specials
If you have insurance: bring your PPO card to the first visit. We are in-network with most major plans including the ones most SAU-affiliated employees have. We file the claim for you and verify benefits before treatment so there are no surprises.
If you do not have insurance: $125 for a comprehensive new-patient exam and full digital X-rays, or $199 if you add a healthy-mouth cleaning. Both flat-rate, new patients only, cannot be combined with insurance. CareCredit is available for larger treatment plans.
From Around Collegedale to Our Apison Pike Office
Most Collegedale patients are five minutes or less from the office:
From SAU campus and University Drive: head west on University, turn south on Apison Pike. We are on the right after about a mile.
From the Imagination Station and Greenway area: take Industrial Blvd to Apison Pike. We are on the left.
From Tallant Hills and the residential neighborhoods on the north side: head south to Apison Pike via University Drive or Hayes Rd.
From the Apison community east of town: Apison Pike west — straight shot, about ten minutes.
Our Collegedale Dental Services Include:
Dental Implants Provider
FAQ by Collegedale Patients
How close is your office to Southern Adventist University?
A: About 5 minutes. Our Apison Pike office is just west of the SAU campus. Many SAU faculty, staff, and students come in for cleanings between classes — the round trip with the appointment is usually under 90 minutes.
Are your office hours compatible with the Adventist Sabbath?
A: Yes. We close at 1 p.m. on Friday and we are closed all day Saturday, so the office hours align naturally with the Sabbath. Sabbath-observant patients in Collegedale do not have to negotiate a religious conflict to come in for a cleaning.
Do you take SAU faculty and staff insurance plans?
A: We are in-network with most major PPO plans, including the ones SAU-affiliated employees typically have. Bring your card to the first visit and we will verify benefits before treatment.
What does a cleaning cost without insurance?
A: $125 for a comprehensive new-patient exam and X-rays. $199 if you add a healthy-mouth cleaning. Both flat-rate, new patients only.
Can students book online?
A: Yes — online booking is available 24/7 through our website, or call 423-396-4222 during office hours. We have many SAU students in our patient base, especially during the school year.
Can the whole family come in at once?
A: Family blocks for back-to-back appointments are usually possible Tuesday through Thursday afternoons. Call ahead and ask. Saves a separate trip for each family member.
Are you the same office that used to be Collegedale Family Dentistry?
A: Yes. Same office, same Apison Pike location, same team. The practice rebranded to Peterson Family Dentistry. Long-time Collegedale Family Dentistry patients keep their records, hygienist, and schedule.
Schedule a Cleaning From Collegedale
Call 423-396-4222 to book a cleaning at our Apison Pike office, or use the online booking form. New patients without insurance should mention the $125 or $199 package when they call. We see the SAU community, families, retirees, and walk-in patients from all over Collegedale.
New Patient Specials
New Patient Exams
$125
No insurance? We offer a $125 Comprehensive New Patient Exam and X-Rays.
New patients only. Cannot be combined with insurance.
New Patient Exam & Healthy Mouth Cleaning
$199
No insurance? We offer a $199 Comprehensive New Patient Exam, X-Rays, and a Healthy Mouth Cleaning.
New patients only. Cannot be combined with insurance. Includes a Healthy Mouth Cleaning in the absence of periodontal disease.
Two Convenient Locations to Serve You
Peterson Family Dentistry
Ooltewah - Collegedale
Office Hours:
Monday - Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 1:00 PM
Peterson Family Dentistry
Chattanooga
Office Hours:
Monday - Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 1:00 PM