Where Are We?
3328 Jenkins Rd: Where We Are in East Brainerd
Address: 3328 Jenkins Rd Ste 100, Chattanooga, TN 37421
Phone: (423) 206-9660
Hours: Monday through Thursday 8:00 a.m. to 5:00 p.m. Friday 8:00 a.m. to 1:00 p.m.
Driving here from common East Brainerd starting points:
- From Hamilton Place: head south on Hamilton Place Blvd, turn west on Shallowford Rd, then onto Jenkins. Roughly five minutes in normal traffic.
- From the Lee Highway / Gunbarrel Road area: take Gunbarrel south to Shallowford, then west.
- From Eastgate: head east on Brainerd Rd, then north on Shallowford. Less than 10 minutes.
- From the Standifer Gap area: take Standifer Gap to Gunbarrel, then south to Shallowford.
- From Boyd Buchanan / Hardin Valley side: cross over via Shallowford.
Our office is in a professional building. Park in front. The suite is on the first level. If you are unsteady on your feet because of pain, our front-desk team can help you in.
When Your Dental Problem Is an Emergency
Some dental issues need to be seen today. Others can wait a few days. The list below is a quick guide. When in doubt, call. We will tell you on the phone if it can wait or if you need to come in.
See us today:
- Severe, throbbing, or unrelenting tooth pain
- A tooth that has been knocked out (call as you head this way, time matters)
- Facial swelling, especially with fever or that has spread overnight
- A broken or fractured tooth, especially with pain or a sharp edge
- A loose, dislodged, or missing crown, filling, or bridge
- Bleeding from the mouth that does not stop after 10 minutes of pressure
- Mouth or jaw injury from a fall, sports impact, or accident
Schedule a regular visit:
- A small chip with no pain
- Mild sensitivity to cold drinks
- A discoloration you noticed in the mirror
- A small filling that just feels rough
What to Do Until You Reach Our Office
Knocked-out adult tooth: Hold the tooth by the crown, never the root. Rinse with milk if available, water if not, and do not scrub. Try to slip it back into the socket and bite gently on a clean cloth. If you cannot reinsert, store it in milk or your own saliva and head this way fast. Within an hour the odds are good. After three hours, the odds drop sharply.
Cracked tooth or pieces: Rinse with warm water. Cold compress to the outside of your face. Save any tooth fragments in a small container.
Severe ache: Warm salt water rinse, gentle floss to clear food, ibuprofen with food. Cold compress to the cheek. Aspirin against the gum can burn the tissue, so skip that.
Lost crown: Save the crown. A drop of dental wax or a piece of sugar-free gum can hold it temporarily. Do not chew on that side until we see you.
Your Visit, Step by Step
- Check-in. Most emergency patients are roomed within 10-15 minutes of arrival.
- Targeted X-ray of the painful tooth or area, plus a quick visual exam.
- We tell you what we see and what your options are. No pressure, no upselling.
- Same-day treatment. Pain control, antibiotic if there is infection, broken-tooth restoration, extraction if the tooth cannot be saved.
- Plan for the rest. If you need a permanent crown or root canal therapy, we book you back. You leave with a written plan and a written estimate.
Most emergency visits run 45 to 90 minutes start to finish. Complex cases (multi-tooth trauma, full restoration after an accident) take longer.
Insurance, Pricing, and Payment
We are in-network with most major PPO insurance plans. Existing patients are processed at the normal copay and deductible.
No insurance and a new patient? Ask about the $125 New Patient Exam with X-rays or the $199 Exam, X-rays, and Healthy Mouth Cleaning option. The cleaning is included if you do not have periodontal disease. Either offer applies to a new-patient emergency visit.
Treatment costs depend on what we find. We give you a written estimate before any work starts. CareCredit is available for payment plans. We do not push patients into treatment they cannot afford. The urgent piece comes first, the longer plan can be staged.
Our East Brainerd Dental Services Include:
Dental Implants Provider
Frequently Asked Questions
Is your office actually in East Brainerd, or are you driving over from somewhere else?
The office is at 3328 Jenkins Rd Ste 100, ZIP 37421, which is East Brainerd. Dr. Peterson and the team are at this office during published hours. There is no commute on our end.
Can I get same-day emergency care?
Most weekdays, yes. We hold daily slots for emergencies. Call (423) 206-9660 as early in the day as you can. If we are full, we will check whether the Ooltewah office (about 20 minutes east) has a faster opening.
I am a patient at another local dentist. Can you still see me?
Yes. Many of our emergency patients are seeing us for the first time because their regular dentist could not fit them in. After the emergency visit, you decide whether to stay with us or return to your previous dentist for routine care. There is no pressure to switch.
I am close to Hamilton Place. How long is the drive?
From the Hamilton Place parking lot, the drive is roughly five minutes in normal traffic.
Do you handle pediatric dental emergencies?
Yes. We see children at the East Brainerd office. For very young children with major jaw or facial trauma, we may stabilize first and refer to a pediatric specialist for follow-up.
What if my emergency happens on a weekend?
Leave a voicemail at (423) 206-9660. The on-call team checks weekend messages. If your situation cannot wait until Monday, an urgent care or hospital ER can manage pain and infection until our office reopens. Call us first thing Monday morning and we will get you in.
Call (423) 206-9660 to Get Seen Today
You do not need to drive across town for emergency dental care in East Brainerd. We are on Jenkins Road. Call (423) 206-9660 and we will get you in.
New Patient Specials
New Patient Exams
$125
No insurance? We offer a $125 Comprehensive New Patient Exam and X-Rays.
New patients only. Cannot be combined with insurance.
New Patient Exam & Healthy Mouth Cleaning
$199
No insurance? We offer a $199 Comprehensive New Patient Exam, X-Rays, and a Healthy Mouth Cleaning.
New patients only. Cannot be combined with insurance. Includes a Healthy Mouth Cleaning in the absence of periodontal disease.
Two Convenient Locations to Serve You
Peterson Family Dentistry
Ooltewah - Collegedale
Office Hours:
Monday - Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 1:00 PM
Peterson Family Dentistry
Chattanooga
Office Hours:
Monday - Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 1:00 PM