When to Call Us First
Call right away if you have:
- Tooth pain that wakes you up or stops you from eating
- Swelling in your face, jaw, or gums (this can signal infection)
- A knocked-out adult tooth (we have about a 60-minute window to save it)
- Bleeding that does not stop after 10 minutes of firm pressure
- A broken or cracked tooth, especially with sharp edges or visible damage
- A loose crown, filling, or bridge that came off
- Trauma to your mouth from a fall, sports, or an accident
Call to schedule, but it is not an emergency:
- A small chip with no pain
- Mild sensitivity to hot or cold
- A small dark spot you noticed in the mirror
- A minor cosmetic concern from an old filling
If you are not sure, call. We would rather hear from you and get you scheduled than have you sit at home wondering.
What to Do Before You Get Here
For a knocked-out tooth: Pick the tooth up by the crown (the part you chew with), not the root. Rinse it gently with milk if you have it (water if not), but do not scrub it. If you can, slip it back into its socket and bite down gently on a clean cloth. If reinsertion is not possible, store the tooth in milk, your own saliva, or a tooth-preservation kit and head this way. Time matters. Within an hour, the odds of saving the tooth are good. After three hours, the odds drop sharply.
For a cracked or broken tooth: Rinse your mouth with warm water. Apply a cold compress to the outside of your face on the affected side. Take ibuprofen if you can. Save any tooth pieces in a small container.
For severe toothache: Rinse with warm salt water. Floss gently to clear food debris. Take ibuprofen with food. Avoid placing aspirin directly on the gum, it can burn the tissue. A cold compress on the cheek can help.
For a lost filling or crown: Save the crown if you have it. A drop of dental wax (or even sugar-free gum in a pinch) can hold a loose crown in place until your visit. Avoid chewing on that side.
What Your Visit Will Look Like
We start with a quick visual exam and a targeted X-ray of the painful tooth or area. Most emergency visits get you out the door with the immediate problem solved: pain controlled, infection started on antibiotics if needed, broken tooth temporarily restored. For more involved follow-up like a root canal therapy or a permanent crown, we will get you stable today and book you back for the rest.
Dr. David Peterson has placed thousands of restorations and performed thousands of extractions over 21 years in private practice. The office runs same-day diagnostics and treatment. You will see the same person from check-in to check-out.
Costs and Insurance for Emergency Visits
We are in-network with most major PPO insurance plans. If you are an existing patient, your emergency visit is processed like any other appointment, with your normal copay and deductible.
If you do not have insurance and you are a new patient, ask about our $125 New Patient Exam with X-rays, or the $199 Exam, X-rays, and Healthy Mouth Cleaning option. The $199 includes a cleaning if you do not have periodontal disease. Either offer can be applied to a new patient emergency visit.
For follow-up procedures (extractions, root canal therapy, crowns), we give you a written estimate before you commit. We offer payment plans through CareCredit. We do not pressure. If you need to think about it, we book the urgent piece (pain control, antibiotic) and send you home with a quote for the rest.
Where Are We?
Where to Find Us in Ooltewah
Address: 9325 Apison Pike #119, Ooltewah, TN 37363
Phone: (423) 396-4222
Hours: Monday through Thursday 8:00 a.m. to 5:00 p.m. Friday 8:00 a.m. to 1:00 p.m.
Driving here:
- From I-75 Exit 11 (Ooltewah / Apison Pike), head east on Apison Pike. We are on the left.
- From the Cambridge Square area, take Apison Pike east a few minutes.
- From Collegedale (Southern Adventist University area), take Apison Pike west.
After-hours guidance: If you call after we close, leave a voicemail with your name, callback number, and a brief description. The on-call team checks messages in the evenings and over the weekend. If your situation is life-threatening (severe swelling that is closing your throat, uncontrolled bleeding, or facial trauma from a major accident), go to the emergency room first. We can pick up the dental side once you are stable.
Our Ooltewah Dental Services Include:
Dental Implants Provider
Frequently Asked Questions
Can I be seen today?
Most days, yes. We hold same-day slots for emergencies. Call as early in the day as you can. If we cannot fit you in at the Ooltewah office, we will check whether the Chattanooga office (3328 Jenkins Rd) has a faster opening.
I do not have insurance. Will you still see me?
Yes. About one in five emergency patients arrive without active insurance. Ask about our $125 or $199 new patient offers, and we will give you a written estimate for any follow-up work before we start treatment.
What if it happens after hours?
Leave a voicemail at (423) 396-4222. The on-call team checks evening and weekend messages. For life-threatening situations (heavy bleeding, severe facial swelling, traumatic injury), go to the ER first.
Can you save a tooth that has been knocked out?
Often, yes. Within the first hour, the odds are good. Handle the tooth by the crown, store it in milk if you cannot reinsert it, and get here fast. After two or three hours, the success rate drops sharply.
How much will an emergency visit cost?
For a new patient without insurance, the exam-and-X-ray portion is $125 under our new patient offer. Treatment costs depend on what we find. We give you a written estimate before any treatment starts.
Do I need a referral?
No. Call us directly at (423) 396-4222. We can usually book you on the same call.
Do you treat children for dental emergencies?
Yes. We see kids and adults at the Ooltewah office. For very young children with severe jaw trauma, we may refer to a pediatric specialist after stabilizing the immediate issue.
Call (423) 396-4222 Now for Same-Day Emergency Care
If you are in pain, call. If you are unsure, call. If your tooth came out twenty minutes ago, call right now and head this way. We will get you scheduled.
New Patient Specials
New Patient Exams
$125
No insurance? We offer a $125 Comprehensive New Patient Exam and X-Rays.
New patients only. Cannot be combined with insurance.
New Patient Exam & Healthy Mouth Cleaning
$199
No insurance? We offer a $199 Comprehensive New Patient Exam, X-Rays, and a Healthy Mouth Cleaning.
New patients only. Cannot be combined with insurance. Includes a Healthy Mouth Cleaning in the absence of periodontal disease.
Two Convenient Locations to Serve You
Peterson Family Dentistry
Ooltewah - Collegedale
Office Hours:
Monday - Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 1:00 PM
Peterson Family Dentistry
Chattanooga
Office Hours:
Monday - Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 1:00 PM